Ethics- Addressing the Elephant in the Room, Unconscious Bias
Presented by Erin Reese, MAOL
IA Course #105824
This course is based on three ideas. First, that we all have unconscious biases that often help us make sense of the world around us. Second, sometimes these biases get in the way and lead us to make inaccurate judgments about colleagues and clients. Third, there are inclusive leadership strategies you can apply right away, day-to-day, to counter the unintended consequences of unconscious bias.
Learn how unconscious biases develop and where they show up day-to-day. Explore how these biases can create micro-inequities in how we treat others- and practice what to do when we recognize bias in our insurance practice. Discover a simple approach to changing automatic responses based on unconscious bias. Through case studies and group work, you will learn strategies to be more ethnically inclusive.