Course Objective: In the past decade, there has been growing evidence indicating that diversity and inclusion are critical predictors of employee behaviors and outcomes. Employees who feel welcomed, valued, respected and supported by their coworkers and managers not only produce their best work, but enjoy more satisfying personal lives as well. Because work and personal lives are intertwined, any imbalance between them can potentially affect not only an employee’s ability to fully engage on the job, but also an employer’s ability to achieve company and agency goals. A diverse, engaged, motivated workforce is essential to both a healthy bottom line and a strong competitive advantage in the marketplace.
Leading with inclusion is an imperative at all times, but particularly during times of turmoil and uncertainty. Join this session to learn more about what you can do to respond appropriately in high-stakes situations. Some of the topics we will cover in this session are:
- When and how to best respond during difficult situations
- How to create the right environment on your team
- How to learn and lead with empathy
Ethical Leadership and Diversity in Insurance
Three hours General Insurance CE Credit
Instructor: Erin M. Reese, MAOL, BA, AFIS
IA Course #107252
